On the 14th, the reporter saw Ms. Liu, a citizen. She told reporters that she had just bought a set of small seats at Yantai Fuerma International Home Life Plaza, and the price was not expensive, but it was 600 yuan. She felt awkward.
According to Ms. Liu, after optimistic about the goods, she signed a sales contract with the manufacturer, and the merchant delivered the goods to her house. Then, under the leadership of the factory staff, she paid the first floor of Fuerma. After the money was paid, the staff gave her a receipt for Yantai Fuerma International Home Life Plaza, and the rest were gone. Ms. Liu asked the cashier for the invoice, but the staff said that the invoice was the responsibility of the factory. Before paying the money, Ms. Liu had asked the staff of the factory. The staff of the factory told Ms. Liu that all the brands in Furma Home Plaza were uniformly charged by the mall, and they did not have invoices. The two parties have different opinions, which makes Ms. Liu very worried.
Ms. Liu took out her collection slip and told reporters that although the collection slip wrote that the after-sales service was handled in accordance with the new "Three Guarantees" regulations of the country, if quality problems occur, please contact the after-sales service center, and also leave the service center. phone. But she was still not at ease, because the invoice was issued by the national tax department and had legal effect. It was also the most powerful guarantee for consumers to protect their rights and interests after the goods had problems. This receipt is provided by Fuerma. It is the same as the invoice. What can be solved with the receipt, but Ms. Liu is very puzzled. Can the receipt of a shopping mall have the same effect as the invoice? ? Furthermore, if the consumer has a dispute with the manufacturer, can the mall stand on the consumer's side?
On the 14th, the reporter came to Fulmar International Home Life Plaza and asked if there was an invoice for goods purchased at Fulmar Mall. The sales staff of several manufacturers answered a little vaguely. They told reporters that there is no invoice yet, but they will Yes, as to how long it takes to get the invoice, the sales staff cannot give an accurate answer to the reporter.
Some sales staff also explained this: "Household goods are basically not reimbursable, so there is generally no invoice ..." A factory staff member revealed to reporters that they entered the Fulma Home Plaza and the shopping mall should be unified to the local tax department to open an account. Then they purchase invoices from Fuerma and issue them to customers. "It's been so many days since I opened it, I don't know why Fulma hasn't opened an account yet ..." the staff member said to himself.
Later, the reporter visited some customers in the mall and heard about Ms. Liu's experience. Many customers expressed similar concerns. Some customers also suggested that shopping malls do not give invoices and manufacturers do not give invoices. How can such goods be taxed? Not only harms the interests of the citizens, but also harms the national interests.
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